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Why do you Need a Chat API For Your Business?

Building chat applications with real-time messaging, video chat, file sharing, and other essential features may be costly and require months of planning and development work and a lot of technical know-how. Fortunately, many businesses are opting to license pre-built communication software in the form of chat APIs rather than constructing their apps. This cutting-edge, cloud-based, third-party software is sweeping the app-development market.


What is a Chat API?

An application programming interface (API) is a piece of code that allows two programs to communicate with one another.

A chat API performs communication requests and supports live chat messaging between two or more participants via a mobile app or web browser in the world of online communication. The API connects your app to a backend communication platform that allows you to chat in real time.

Why do we need a Chat API for Business?

Chat APIs open you a slew of exciting business possibilities, mainly if you employ a communications platform as a service.

Chat APIs aid in customer engagement and retention.

Your software may already have a significant user base and produce excellent results. Chat APIs, on the other hand, can multiply beneficial effects for your company. It has been proven that mobile apps with in-app chat features perform substantially better and positively impact the user's perception of the company.

Allow you to provide real-time assistance.

Chat APIs enable developers to add live-chat services into a mobile application, allowing businesses to provide consumers with real-time support. This method benefits both the firm and the user by facilitating communication.

Customizable to your specific requirements and branding

Every business is different; thus, chat API functionality must be customized to meet the company's logo and needs. Fortunately, many chat APIs provide a variety of customizable capabilities to match your individual mobile app needs, business goals, and design. A brand can create its theme and make itself stand out to the end-user.


PlugtoChat is the place to go if you want to build a game-changing communication platform for your users. It's simple to set up and use, yet it's also highly configurable. It is safe and reliable.

It includes innovative communication and collaboration features that can be readily linked with various mobile and online apps. The PlugtoChat SDK makes integrating these functionalities into any app or website a breeze.

PlugtoChat can be helpful in various industries, such as health, IT, and real estate, due to its ease of integration and user-friendly UI. PlugtoChat is a one-stop chat solution for all of your user-to-user communication needs, and it can help you engage your customers at their best.

Chat API & JavaScript SDK with a
pre-built UI

Create an interactive and retainable platform for Healthcare, Marketplace, Education, Virtual Events, Social media & Communities, job seekers, and applicants to reach and respond to companies, recruiters, and administrators.

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